Upgraded from ACS 5.4 to 5.5, services will not start
I was in the process of upgrading a distributed deployment consisting of 2 ACS servers. I de-registered the secondary and applied the
Pointed-PreUpgrade-CSCum04132-5-4-0-46-0a.tar.gpg patch. This was the version prior to 5.5 upgrade:
#show application version acs
Cisco ACS VERSION INFORMATION
Version : 184.108.40.206.0a
Internal Build ID : B.221
I kicked off the upgrade on this vm and it created the backup and installed the 5.5 application. After the application installed, I was presented withe "Upgrade completed successfully, system will now reboot." After the reboot, I did a 'show app status acs' and all I get now is this:
Fukin cisco, jesus...leave it to them to make bone stock easy linux a pissss and shitstorm. I did everything spot on and am still getting this error right up the ass. I'm at the latest version so ther e are no patches.
15 hrs to make sense of their worldass upgrade instructions only to have it fail. A zit or a turd .could do a better job documenting.
Re: Upgraded from ACS 5.4 to 5.5, services will not start
You have to enter the "acs-config" command to enter the CLI of the web config:
Escape character is CNTL/D.
Username: admin <-- web gui username
Password: password <-- web gui password
Just an update on my woes while upgrading. After I de-registered the secondary and upgraded following the 5.5 release note instructions (they did not mention the database compress step), my database became corrupt. Even after an attempted restore, the services would never start. Once you upgrade to 5.5, it also upgrades ADE-OS from 1.2 to 2.1 and you cannot simply downgrade to 5.4 to redo the steps with "database-compress." The only way to get back to 5.4 would be to download the iso and run it from the disk (not a problem if it's a vm, but if it's a remote appliance like mine, you're basically out of luck). Ultimately I ended up sticking with 5.5 and then exporting everything I could from the primary ACS that I hadn't upgraded yet and importing it into 5.5 (you'll have to download the import templates for a lot of the items as the headers have changed in 5.5). I have not proceeded with the primary device yet, but I am hopeful that the "database-compress" along with all the patches will prevent my original issue from happening again.
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