06-17-2014 12:36 AM - edited 03-10-2019 09:48 PM
Hello at all.
I'm restoring a 5.3 backup to a new ACS 5.5 patch 3.
Restore procedure works fine but when I restart the server service runtime doesn't restart.
acsuno/admin# sh app stat acs
ACS role: PRIMARY
Process 'database' running
Process 'management' running
Process 'runtime' not monitored
Process 'ntpd' running
Process 'view-database' running
Process 'view-jobmanager' running
Process 'view-alertmanager' running
Process 'view-collector' running
Process 'view-logprocessor' running
This is the end of debug log file...
Daemon,13/06/2014,18:52:37:455,ERROR,3086411504,rt_daemon init failed,RTDaemon.cpp:325
Daemon,13/06/2014,18:52:37:455,ERROR,3086411504,ConfigNotificationFlow::waitStart: unable to load configuration: fatal error,RTDaemon.cpp:326
Daemon,13/06/2014,18:52:37:455,ERROR,3086411504,rc = 4,RTDaemon.cpp:327
Any ideas?
Many thanks.
Regards.
Andrea
06-17-2014 04:11 AM
Hi,
Manually restart the runtime process from the CLI and rebooting the appliance resolves this issue.
In order to restart the runtime processes manually, issue these commands from the ACS CLI
- acs stop runtime
- acs start runtime
06-17-2014 04:34 AM
Many thanks for your help.
Done, but the service doesn't restart anyway.
Regards.
Andrea
06-17-2014 05:59 AM
Go through below link https://supportforums.cisco.com/discussion/11362506/acs-52-runtime-process-not-monitored
06-17-2014 07:01 AM
Many thanks Abdul but that post doesn't help me.
I'm using ACS version 5.3.0.40, bug should be solved.
Could be I'm using a custom attribute but I cannot remove it from my config.
Regards.
Andrea
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