URL is not change after successful authenticate with ISE 1.1.1

[Pongsatorn Maneesud]

Hi,

I have setup Cisco Identity Service Engine (1.1.1) with Wireless LAN Controller (7.2.110)

Everything is complete unless the URL redirect. My guest client can join the Guest SSID and also can authenticate to ISE.

But after they success to authenticate with ISE, the URL in the browser doesn't change to the pre-configure. It still be something like https://ise-ip:8443/guestportal/redir.html . Anyway the content in the browser is changed to the URL that being configured such as http://www.google.com/

How can I do with this situation cause everything is working fine but only the browser URL that is not change to the preconfigure one.

Thanks,

Pongsatorn

[Tarik Admani]

I think this a known issue, there should be a message that inform user to retry their original request. Is this not the case?

Sent from Cisco Technical Support iPad App

[Pongsatorn Maneesud]

After the user accepts AUP, URL will not redirect to the configured, how ever the content of the browser get update to the URL that already configured.

I just want to know why the URL in the browser address bar is not change.

[Tarik Admani]

Hi,

This is the user experience when using central web authentication:

http://www.cisco.com/en/US/products/ps11640/products_configuration_example09186a0080ba6514.shtml#final

Here is the process when you use local web authentication:

http://www.cisco.com/en/US/docs/security/ise/1.1/user_guide/ise_guest_pol.html#wp1295223

Hope this helps,

Tarik Admani
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[Pongsatorn Maneesud]

Thanks for your help, Tarik

From your suggestion, I using the local web authentication and that go through step 6, the original url is not redirect. It still be the URL of Cisco ISE ( The web content has changed to the request URL).

Anyway thanks for your suggestion.

Cheers,

Pongsatorn Maneesud

[Tarik Admani · Accepted solution]

Hi,

See if this thread will help, what you can do as a workaround is redirect all successful authentications to a single webpage.

https://supportforums.cisco.com/message/3664154#3664154

Thanks,

Tarik Admani
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