Accidentally the power to the ACS server was switched off and then on again. But after the power on though the device came up successfully; we are not able to manage it.
We are unable to manage our ACS. We have a configuration back-up.
1) by HTTPS. The cert can not be added manually on the browser in any way. Looks like an application error. Tried several different browsers.
ACS details:
CSACSE-1113-K9 Cisco secure ACS 4.x solution engine 1113 Appliance CSACSE-1113-K9v01
when i try https:abc001:2002/
I get he following pop up error message:
Secure connection failed.
an error occurred during connection to abc001:2002. certificate type not approved for application.(Error code:sec_error_inadequate_cert_type)
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.the page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
.please contact the web site owners to inform this problem. Alternatively, use the command found in the help menu to report this broken site.
2) by SSH. xxxxx is the administrator account.
We can login but there are no commands available
abc001>help
command Description
--------------------------------------------------------------------------------
? List commands
exit Log off
help List commands
csdbsync -syncnow RDBMS synchronization
abc001>?
command Description
--------------------------------------------------------------------------------
? List commands
exit Log off
help List commands
csdbsync -syncnow RDBMS synchronization
2)Tried with a serial cable, but we only get some rubbish on the screen. We tried different serial cables. These cables work on other appliances (WLC controller and Cisco switches) but not on the ACS
