09-26-2008 12:32 PM - edited 03-10-2019 04:06 PM
folks
i'm having problems restoring a backup from a windows box (4.1) to an appliance (4.1)
the restore appears to start but hangs for up to 2 hours (the dbase is only 500k)
1. any idea how i can troubleshoot this
on the acs
2. anyone had similar problems which
they resolved
thanks to anyone taking the time to reply
09-26-2008 08:57 PM
Generally there shouldn't be any issues is doing that. Please make sure that there is no issue with FTP. Try taking a back up from appliance and see if that works. Check if any firewall installed on the FTP server.
If still issue is there then power cycle appliance and try again.
Regards,
~JG
Do rate helpful posts
09-28-2008 10:54 AM
JG
many thanks for your post
the issue was a configuration error
the upgrade url/page simply sat but when i tried a new http to the admin page i got an invalid admin session error so i checked google and found it was a checkbox to allow/disallow web access
thanks for help and time - greatly appreciated
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