06-26-2012 09:46 AM
I recently installed a Cisco ACE 4710 version A4(2.0) into our test network. Load balancing across a number of web servers appears to be working ok and serving pages to users. However, when i tried to check the real time stats via device manager (Monitor> virtual contexts> context > Real servers) a number of fields specifically "current connections", "total conns", "failed conns" etc were showing N/A. Do I need to enable this somehow i.e. polling, if so how?
06-26-2012 11:24 AM
Hello Samson,
Try to reload the ACE GUI with the command
ACE-/Admin# dm reload
Are you sure you want to reload ? [y/n]:
y
Beginning Reload...
06-26-2012 05:11 PM
Thanks for the response Cesar. I have tried reloading the dm as you mentioned but it did not fix the issue.
06-26-2012 05:52 PM
Hello Samson,
You may try to reboot the entire ACE 4710, probably during a maintenance window, some java process might have gotten stuck.
If the issue persists then open a TAC case since there are some software defects related to this behavior.
Jorge
07-02-2012 02:56 AM
Thanks for the response Jorge. This now fixed. I had to enable snmp. Regards.
07-02-2012 08:55 AM
Thanks Samson Aluko. That helped me a lot.
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