01-16-2012 06:00 AM
Hi,
The installation of an ACE-4710 throughput upgrade license licence (ACE-AP-02-UP1) failed with an error message :
CH01AC03/Admin# license install disk0:ACE20111213081741975.lic
Installing license... failed: No space left on device
What could be the cause of such a message ?
Here is the disk:0 usage :
CH01AC03/Admin# dir disk0:
891 Jun 16 2009 08:38:41 ACE20090616063133861.lic
252 Nov 10 2009 16:52:45 ACE20091110071123557.lic
245 Dec 14 2011 15:44:53 ACE20111213081235229.lic
245 Dec 14 2011 15:44:28 ACE20111213081741975.lic
62333 Jan 09 2012 23:17:48 CH01AC03_2012_01_09_23_17_47.tgz
1024 Apr 12 2007 22:26:05 cv/
0 Oct 28 2011 20:33:14 kernel_log_messages1.txt
156554 Oct 28 2011 20:33:09 sysmgr_info
grep: write error: No space left on device
Usage for disk0: filesystem
-1213274808 bytes total used
139518072 bytes free
-1073756736 bytes total
I am surprised to observe negative values in the byte total used and byte total !
Here is the ACE software version :
CH01AC03/Admin# sh ver
Cisco Application Control Software (ACSW)
TAC support: http://www.cisco.com/tac
Copyright (c) 1985-2011 by Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained herein are owned by
other third parties and are used and distributed under license.
Some parts of this software are covered under the GNU Public
License. A copy of the license is available at
http://www.gnu.org/licenses/gpl.html.
Software
loader: Version 0.95.1
system: Version A4(2.0) [build 3.0(0)A4(2.0) adbuild_19:35:12-2011/02/16_/a
uto/adbure_nightly4/renumber/rel_a4_2_0_throttle/REL_3_0_0_A4_2_0]
system image file: (hd0,1)/c4710ace-t1k9-mz.A4_2_0.bin
Device Manager version 4.2 (0) 20110201:0929
installed license: ACE-AP-01-LIC ACE-AP-VIRT-020 ACE-AP-C-500-LIC ACE-AP-OPT-5
0-K9 ACE-AP-SSL-05K-K9
Hardware
cpu info:
Motherboard:
number of cpu(s): 2
Daughtercard:
number of cpu(s): 16
memory info:
total: 6226372 kB, free: 3784772 kB
shared: 0 kB, buffers: 26832 kB, cached 0 kB
cf info:
filesystem: /dev/hdb2
total: 861668 kB, used: 742636 kB, available: 75260 kB
last boot reason: reload command by admin
configuration register: 0x1
CH01AC03 kernel uptime is 79 days 18 hours 52 minute(s) 50 second(s)
Current licence usage :
CH01AC03/Admin# sh license usage
License Ins Lic Status Expiry Date Comments
Count
--------------------------------------------------------------------------------
ACE-AP-C-UP1 No - Unused -
ACE-AP-C-UP2 No - Unused -
ACE-AP-C-UP3 No - Unused -
ACE-AP-01-LIC Yes 1 In use never -
ACE-AP-01-UP1 No - Unused -
ACE-AP-02-LIC No - Unused -
ACE-AP-02-UP1 No - Unused -
ACE-AP-04-LIC No - Unused -
ACE-AP-04-UP1 No - Unused -
ACE-AP-04-UP2 No - Unused -
ACE-AP-VIRT-5 No - Unused -
ACE-AP-500M-LIC No - Unused -
ACE-AP-VIRT-020 Yes 1 In use never -
ACE-AP-C-100-LIC No - Unused -
ACE-AP-C-500-LIC Yes 1 In use never -
ACE-AP-C-500-UP1 No - Unused -
ACE-AP-OPT-50-K9 Yes 1 In use never -
ACE-AP-C-1000-LIC No - Unused -
ACE-AP-C-2000-LIC No - Unused -
ACE-AP-OPT-LIC-K9 No - Unused -
ACE-AP-OPT-UP1-K9 No - Unused -
ACE-AP-SSL-05K-K9 Yes 1 In use never -
ACE-AP-SSL-07K-K9 No - Unused -
ACE-AP-SSL-100-K9 No - Unused -
ACE-AP-SSL-UP1-K9 No - Unused -
ACE-AP-SSLUP-5K-K9 No - Unused -
ACE-AP-VIRT-020-UP No - Unused -
Thank you for any help
Yves
01-16-2012 07:16 AM
Hi Yves
Can you please check if in your accounting log (show accounting) in Admin context you see a lot of messages from user: anm ? (like "anm:0:xml-show on")
I'd suggest to open a TAC case for this issue.
09-24-2012 10:09 AM
Had this issue a month ago. Try installing the license via GUI.
09-24-2012 10:37 AM
Hello Yves,
This is actually a bug:
CSCtx03563
Open a TAC case to give you the script. Dont save the running-config if you have to reboot the ACE
-----------------------------
Cesar R
09-24-2012 11:11 AM
I hit this bug a while back. I tried loading the the CSCtx03563_workaround.bin file (after a reload) that Cisco provided, and it didn't work for me. I was able to handle the task through the GUI, though. Just trying to save Yves a little time . Only difference was I was upgrading to 5(2.0), not installing a license.
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