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ACNS software FTP upgrade returns error

Hi!

We are upgrading our CE507 with ACNS sotfware release 5.0.5 to ACNS 5.1.15.5. The upgrade was not succesful and returns an error message.

Please see output from CE below.

ptyproxy#copy ftp install 192.168.135.2 /HP ACNS-5.1.15.5-K9.bin

Enter username for remote ftp server: companydomain\user

Enter password for remote ftp server:

Initiating FTP download...

printing one # per 1MB downloaded

Sending: USER companydomain\user

ptyatac Microsoft FTP Service (Version 5.0).

Password required for companydomain\user.

Sending: PASS ****************

..........................................

WELCOME TO OUR COMPANY (PHILIPPINES), INC.

..........................................

User companydomain\user logged in.

Sending: TYPE I

Type set to I.

Sending: PASV

Entering Passive Mode (192,168,135,2,4,95).

Sending: CWD /HP

CWD command successful.

Sending PASV

Entering Passive Mode (192,168,135,2,4,96).

Sending: RETR ACNS-5.1.15.5-K9.bin

Data connection already open; Transfer starting.

ruby_upgrade: cannot create lock file 'ruby_upgrade.lck': Permission denied

ptyproxy#

Does you anybody have an idea what the problems are?

Inputs will be highly appreciated.

Regards,

udimpas

1 REPLY
Silver

Re: ACNS software FTP upgrade returns error

You need to login as admin user and upgrade the system.

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