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New Member

Can't install ACE 4710 license

Hi,

I've tried to installed the license, but is not successful, below are the steps which i've taken to installed the license, with error messages. pls. assist.

CBJ6-LBDMZ2/Admin# copy tftp://10.2.18.66/ACE20090909090659371.lic disk0:

Enter the destination filename[]? [ACE20090909090659371.lic]

Trying to connect to tftp server......

!!

TFTP get operation was successful

685 bytes copied

CBJ6-LBDMZ2/Admin# license install disk0:ACE20090909090659371.lic

Installing license... failed: Can't install this license with the current count

7 REPLIES
New Member

Re: Can't install ACE 4710 license

hello,

can you post:

- sh license

- sh license usage

- sh license status

martin

New Member

Re: Can't install ACE 4710 license

Hi Martin,

Below are the requested info, pls.advise.

CBJ6-LBDMZ2/Admin# show licen

ACE20090727112500202.lic:

SERVER this_host ANY

VENDOR cisco

INCREMENT ACE-AP-01-LIC cisco 1.0 permanent 1 \

VENDOR_STRING=1 HOSTID=ANY \

NOTICE="200907271125002021 \

1211J5CB363" SIGN=F2E3AFA69526

CBJ6-LBDMZ2/Admin#

CBJ6-LBDMZ2/Admin# show licen usage

License Ins Lic Status Expiry Date Comments

Count

--------------------------------------------------------------------------------

ACE-AP-C-UP1 No - Unused -

ACE-AP-C-UP2 No - Unused -

ACE-AP-C-UP3 No - Unused -

ACE-AP-01-LIC Yes 1 In use never -

ACE-AP-01-UP1 No - Unused -

ACE-AP-02-LIC No - Unused -

ACE-AP-02-UP1 No - Unused -

ACE-AP-04-LIC No - Unused -

ACE-AP-04-UP1 No - Unused -

ACE-AP-04-UP2 No - Unused -

ACE-AP-VIRT-5 No - Unused -

ACE-AP-500M-LIC No - Unused -

ACE-AP-VIRT-020 No - Unused -

ACE-AP-C-100-LIC No - Unused -

ACE-AP-C-500-LIC No - Unused -

ACE-AP-C-500-UP1 No - Unused -

ACE-AP-OPT-50-K9 No - Unused -

ACE-AP-C-1000-LIC No - Unused -

ACE-AP-C-2000-LIC No - Unused -

ACE-AP-OPT-LIC-K9 No - Unused -

ACE-AP-OPT-UP1-K9 No - Unused -

ACE-AP-SSL-05K-K9 No - Unused -

ACE-AP-SSL-07K-K9 No - Unused -

ACE-AP-SSL-100-K9 No - Unused -

ACE-AP-SSL-UP1-K9 No - Unused -

ACE-AP-SSLUP-5K-K9 No - Unused -

ACE-AP-VIRT-020-UP No - Unused -

--------------------------------------------------------------------------------

CBJ6-LBDMZ2/Admin#

CBJ6-LBDMZ2/Admin# show licen status

Licensed Feature Count

------------------------------ -----

Compression Performance in Mbp 100

Web Optimization in cps 50

SSL transactions per second 1000

Virtualized contexts 5

New Member

Re: Can't install ACE 4710 license

ok, and license file ACE20090909090659371.lic is what for license?

New Member

Re: Can't install ACE 4710 license

is for

ACE 4710 1G to 2G Bundle Upgrade License

New Member

Re: Can't install ACE 4710 license

I found any bugs arround this issue, but they are for ACE module, not for ACE appliance.

I suppose, you have read http://www.cisco.com/en/US/partner/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA3_1_0/configuration/admin/guide/license.html

you wrote that you have "ACE 4710 1G to 2G Bundle Upgrade License", but I found only these two bundles: ACE-4710-2F-K9, ACE-4710-1F-K9 and any other licensing options (see chapter "Available ACE Licenses")

If your license is "ACE-AP-02-LIC" and you have installed "ACE-AP-01-LIC", can you try not "install" it, but "update" it? (maybe remove and install this new)

New Member

Re: Can't install ACE 4710 license

i've tried to "update", but problem still the same. Any other idea ?

New Member

Re: Can't install ACE 4710 license

CBJ6-LBDMZ2/Admin# show licen

ACE20090727112500202.lic:

SERVER this_host ANY

VENDOR cisco

INCREMENT ACE-AP-01-LIC cisco 1.0 permanent 1 \

        VENDOR_STRING=1 HOSTID=ANY \

        NOTICE="200907271125002021 \

        1211J5CB363" SIGN=F2E3AFA69526

I think you have an HW appliance (code: ACE-4710-K9) with one a la carte license ( ACE-AP-01-LIC).

You bought a Bundle upgrade license, and  this is not compatibly with you current license ( a la carte license).

To use the  ACE-4710-BUN-UP2= ( 1G Bundle to 2G Bundle Upgrade License) you need to have a bundle product like the

ACE-4710-1F-K9.

Check this:

Table 1     ACE Licensing Bundles

License Model
Description
Upgrade Path

ACE-4710-0.5F-K9

This license bundle includes the following items:

ACE 4710 appliance

0.5-Gbps throughput license (ACE-AP-500M-LIC)

100-Mbps compression license (ACE-AP-C-100-LIC)

100 SSL transactions per second (TPS) license (ACE-AP-SSL-100-K9)

5 virtual contexts license (ACE-AP-VIRT-5)

Application acceleration license (50 connections) (ACE-AP-OPT-50-K9)

You have the option to upgrade to the 1-Gbps, 2-Gbps, or 4-Gbps bundle.

Start the upgrade with ACE-4710-BUN-UP1=.

ACE-4710-1F-K9

This license bundle includes the following items:

ACE 4710 appliance

1-Gbps throughput license (ACE-AP-01-LIC)

500-Mbps compression license (ACE-AP-C-500-LIC)

5000 SSL TPS license (ACE-AP-SSL-05K-K9)

5 virtual contexts license (ACE-AP-VIRT-5)

Application acceleration license (50 connections) (ACE-AP-OPT-50-K9)

You have the option to upgrade to the 2-Gbps or 4-Gbps bundle.

Start the upgrade with ACE-4710-BUN-UP2=.

ACE-4710-BAS-2PAK

This license bundle includes the following items:

Two ACE 4710 appliances

1-Gbps throughput license (ACE-AP-01-LIC)

ACE-4710-BAS-2PAK also includes the following default options:

1000 SSL TPS

100-Mbps compression

5 virtual contexts

Application acceleration (50 connections)

You have the option to upgrade to the 2-Gbps or 4-Gbps bundle.

Start the upgrade with ACE-4710-BUN-UP2=. Two upgrade licenses are  required for upgrading two units of the ACE-4710-BAS-2PAK bundle.

ACE-4710-2F-K9

This license bundle includes the following items:

ACE 4710 appliance

2-Gbps throughput license (ACE-AP-02-LIC)

1-Gbps compression license (ACE-AP-C-1000-LIC)

7500 SSL TPS license (ACE-AP-SSL-07K-K9)

5 virtual contexts license (ACE-AP-VIRT-5)

Application acceleration license (50 connections) (ACE-AP-OPT-50-K9)

You have the option to upgrade to the 4-Gbps bundle.

Start the upgrade with ACE-4710-BUN-UP3=.

ACE-4710-4F-K9

This license bundle includes the following items:

ACE 4710 appliance

4-Gbps throughput license (ACE-AP-04-LIC)

2-Gbps compression license (ACE-AP-C-2000-LIC)

7500 SSL TPS license (ACE-AP-SSL-07K-K9)

5 virtual contexts license (ACE-AP-VIRT-5)

Application acceleration license (50 connections) (ACE-AP-OPT-50-K9)

This is the highest value bundle.

ACE-4710-BUN-UP1

0.5 to 1-Gbps throughput bundle upgrade license

See the Upgrade Path outlined above.

ACE-4710-BUN-UP2

1 to 2-Gbps throughput bundle upgrade license

See the Upgrade Path outlined above.

ACE-4710-BUN-UP3

2 to 4-Gbps throughput bundle upgrade license

See the Upgrade Path outlined above.

Table 2     ACE Licensing Options

Feature
License Model
Description

Performance Throughput

Default

1-Gbps throughput.

ACE-AP-500M-LIC

0.5-Gbps throughput.

ACE-AP-01-LIC

1-Gbps throughput.

ACE-AP-02-LIC

2-Gbps throughput.

ACE-AP-04-LIC

4-Gbps throughput.

ACE-AP-02-UP1

Upgrade from 1-Gbps to 2-Gbps throughput.

ACE-AP-04-UP1

Upgrade from 1-Gbps to 4-Gbps throughput.

ACE-AP-04-UP2

Upgrade from 2-Gbps to 4-Gbps throughput.

Virtualization

Default

1 admin/5 user contexts.

ACE-AP-VIRT-020

1 admin/20 user contexts.

SSL

Default

100 TPS.

ACE-AP-SSL-05K-K9

5000 TPS.

ACE-AP-SSL-07K-K9

7500 TPS.

ACE-AP-SSL-UP1-K9

Upgrade from 5000 TPS to 7500 TPS.

HTTP Compression

Default

100-Mbps.

ACE-AP-C-500-LIC

500-Mbps.

ACE-AP-C-1000-LIC

1-Gbps.

ACE-AP-C-2000-LIC

2-Gbps.

ACE-AP-C-UP1

Upgrade from 500-Mbps to 1 Gbps.

ACE-AP-C-UP2

Upgrade from 500-Mbps to 2 Gbps.

ACE-AP-C-UP3

Upgrade from 1 Gbps to 2 Gbps.

Application Acceleration Feature Pack License

ACE-AP-OPT-LIC-K9

Application acceleration and optimization. By default, the ACE performs  up to 50 concurrent connections. With the application acceleration and  optimization software feature pack installed, the ACE can provide  greater than 50 concurrent connections.

This license increases the operating capabilities of the following features:

Delta optimization

Adaptive dynamic caching

FlashForward

Dynamic Etag

ACE-AP-02-LIC=Upgrade Performance License 2   Gbps Spare
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