Dear All,
We have upgraded the CSM software from 3.1(4) to 4.2(12).After upgrading the CSM software and reset, CSM module is in unknown state as shown in the following output:
Switch#show module 8
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
8 4 SLB Application Processor Complex WS-X6066-SLB-APC SAD……..
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
8 0015.2b3d.cbbb to 0015.2b3d.cbbb 1.7 Unknown Unknown Other
After sometime Other state change to Power Down.
Switch#show module 8
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
8 4 SLB Application Processor Complex WS-X6066-SLB-APC SAD……
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
8 0015.2b3d.cbbb to 0015.2b3d.cbbb 1.7 Unknown Unknown PwrDown
Mod Online Diag Status
---- -------------------
8 Not Applicable
Another weired output:
Switch#show module csm 8 status
CSM module is offline.
Requires CSM module version 3.1.
Following are the logs we are getting:
Sep 6 14:32:15.061 : ÆKPWR-SP-4-DISABLED: power to module in slot 8 set off (Module Failed SCP dnld)
Sep 6 14:33:57.222 : %ONLINE-SP-6-TIMER: Module 8, Proc. 0. Failed to bring online because of timer event
Sep 6 14:33:57.222 : ÆKPWR-SP-4-DISABLED: power to module in slot 8 set off (Module Failed SCP dnld)
Sep 6 14:34:14.445 : ÆKPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset)
We also physically removed the CSM module and insert it again but issue is still same.
We are also unable to access the csm module by the following command:
Switch#session slot 8 processor 0
The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session
Trying 127.0.0.80 ...
We have also enabled the power serveral times by the following command:
Switch(config)#power enable module 8
How can I rollback(downgrade) the CSM software to the previous software.
We are using IOS version "IOS (tm) s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(18)
SXF7, RELEASE SOFTWARE (fc1)".
Another Testing:
when we remove this CSM module (slot 8) and insert it onto another slot (say slot 3), the module boots properly, without any issues. But ofcourse there is no configuration for this module in the running configuration. The 'show module' output on the core switch display the new version correctly 4.2(12). I can also do a 'session slot 3 proc 0' successfully. I have also checked the file we downloaded via an MD5 checker, and the file is not corrupted.
But when we again insert the module in slot 8 or 3, now the module won't boot in any slot. Same error as before for slot 8.
Another post regarding this issue:
http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Data%20Center&topic=Application%20Networking&topicID=.ee7814f&fromOutline=true&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd44c13/6
Please reply soon
