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neo
New Member

CSM-PwrDown issue

Please can anyone who has come across this issue tell me how to get this back into service, it wil be much appreciated.

sh module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1    6  Firewall Module                        WS-SVC-FWM-1       SAD113203DV

  3   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SAL1131W3XC

  4   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SAL1131W4MR

  5    2  Supervisor Engine 720 (Active)         WS-SUP720-3B       SAL1133XVYS

  7    4  SLB Application Processor Complex      WS-X6066-SLB-APC   SAD105006WG

Mod MAC addresses                       Hw    Fw           Sw           Status

--- ---------------------------------- ------ ------------ ------------ -------

  1  0007.0e7c.0ee4 to 0007.0e7c.0eeb   4.2   7.2(1)       4.0(2)       Ok

  3  001c.58be.8680 to 001c.58be.8697   2.6   12.2(14r)S5  12.2(18)SXF1 Ok

  4  001c.581b.d810 to 001c.581b.d83f   2.6   12.2(14r)S5  12.2(18)SXF1 Ok

  5  001a.2f3c.221c to 001a.2f3c.221f   5.4   8.4(2)       12.2(18)SXF1 Ok

  7  0019.e78f.0efc to 0019.e78f.0f03   1.9   Unknown      Unknown      PwrDown

Mod  Sub-Module                  Model              Serial       Hw     Status

---- --------------------------- ------------------ ----------- ------- -------

  3 Centralized Forwarding Card WS-F6700-CFC       SAL1131W3U8  3.1    Ok

  4  Centralized Forwarding Card WS-F6700-CFC       SAL1131W11J  3.1    Ok

  5  Policy Feature Card 3       WS-F6K-PFC3B       SAL1133XPXH  2.3    Ok

  5  MSFC3 Daughterboard         WS-SUP720          SAL1133XP2Q  3.0    Ok

Mod  Online Diag Status

---- -------------------

  1  Pass

  3  Pass

  4  Pass

  5  Pass

  7  Not Applicable

sh log

Aug 26 13:01:47.742 BST: %ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event
Aug 26 13:01:47.742 BST: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module  Failed SCP dnld)
Aug 26 13:03:29.888 BST: %ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event
Aug 26 13:03:29.888 BST: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module  Failed SCP dnld)
Aug 26 13:05:12.040 BST: %ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event
Aug 26 13:05:12.040 BST: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module  Failed SCP dnld)
Aug 26 13:06:54.231 BST: %ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event
Aug 26 13:06:54.231 BST: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module  Failed SCP dnld)
Aug 26 13:08:36.382 BST: %ONLINE-SP-6-TIMER: Module 7, Proc. 0. Failed to bring online because of timer event
Aug 26 13:08:36.382 BST: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Module  Failed SCP dnld)

Cisco Output Interpreter

%C6KPWR-SP-4-DISABLED: power to module in slot [dec] set [chars] Explanation:This message indicates that the module in the indicated slot was powered off for the indicated reason. [dec] is the slot number, and [chars] indicates the power status. In most cases this message appears at switch bootup/reload or at line card insertion and can be ignored. Recommended Action: Ensure that this message appeared during normal operation of the switch. If so, try:  1. Reseat and firmly fix up the module in the chassis. 2. Raise the diagnostic level to complete using the set diagnostic bootup level command. 3. Reset the line card and se the command show diagnostic module for the test results on module. This will confirm hardware sanity of the line card. 4. Monitor the switch operation. The recovery procedure depends on the reason indicated in the message such as not supported, module failed. %C6KPWR-4-DISABLED (x4): power to module in slot [dec] set [chars]  Explanation: The module in the indicated slot was powered off for the reason stated in the error  message.  Recommended Action: Recovery depends on the indicated reason. Using the information provided in  the error message, troubleshoot and resolve the power problem. If necessary, replace defective  components.


%ONLINE-6-TIMER (x3): Module [dec], Proc. [dec]. Failed to bring online because of timer event  Explanation: The system was not able to download the runtime image to the module or processor because the download or ASIC initialization did not complete in the allocated time.  Recommended Action: No action is required.

1 REPLY
Cisco Employee

Re: CSM-PwrDown issue

Try to reseat the module or move it to a different slot. If the module still will not boot up your need to relace it.

Thank you,

/lilli

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