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CSS 11503 HTTPS Interface Stopped Responding

d.parks
Level 1
Level 1

Hello All,

I've just noticed that the web admin interface on my primary 11503 has stopped responding. Console, telnet, etc. still work fine, and the CSS seems to be functioning normally in terms of traffic processing.

A sniffer trace on my workstation shows no response to the initial SYN packets. A "show flows <my ip>" on the CSS verifies that my request is reaching the switch from a TCP perspective.

I've tried issuing the "restrict" and "no restrict" command on the switch to see if that would recover the https interface, but it made no difference.

Has anyone seen this before, or have any suggestions (short of a restart) for recovery?

2 Replies 2

Gilles Dufour
Cisco Employee
Cisco Employee

could be CSCea66182 / CSCeb59662

"Need methods to show, disconnect and time-out GUI sessons"

Internal notes :

no new GUI sessions to the CSS could be opened  

because the CSS erronously thought that all 16 GUI sessions were still in use

Only workaround is a reboot.

Gilles.

Thanks Gilles,

Sounds like that's the one. Of course I'm running 7.20.104, so I'm just one release shy of the fix...

Guess I'll have to schedule a reboot after the first of the year.