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DNS Failure message on CE507 w/ ACNS ver.5.0.5

Hi,

Were having issues on our Content Engine 507. The CE is running on ACNS software version 5.0.5.

Have check with it's release notes and found an open ceveats below.

-CSCdz74319

-Symptom: Users receive a DNS failure message when the cache process is unable to resolve the host names presented in the URL.

-Condition: DNS failure occurs when users attempt to access a website. However, this symptom is transient and rare.

-Workaround: Use the reload function of the browser, although the problem disappears on its own after a short while.

Does anybody has experienced the same issue? Is there other workaround to resolve this issue?

Any inputs will be highly appreciated.

Thanks!

udimpas

1 REPLY
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Re: DNS Failure message on CE507 w/ ACNS ver.5.0.5

Upgrading to ACNS 5.1.1 can fix this issue.

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