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Obtaining a replacement license key for the CSS 11000

What Steps to take if I lose my CSS 11000 license key

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Anonymous
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Re: Obtaining a replacement license key for the CSS 11000

If you have a CSS 11000 series switch and lose the license key necessary to setup the box, the following steps will

guide you through the process of

obtaining a new license key.

Procedure

Either if you are setting up the CSS for the first time or if you are reinstalling the CSS and have misplaced or lost the

license key neccesary to access the box, please

follow the following steps to be issued a new license key:

1) Gather serial numbers from all CSSs that require a new license to be issued.

2) If possible find the Purchase Order from the original sale of the equipment

3) Compose an email to licensing@cisco.com with the following info:

a) Model number of the CSS 11000s (example: CSS-11154-AC)

b) Serial Number from all CSS 11000s that require a new license key to be issued

c) If possible the original Purchase Order / Sales Order number

Once you have the above send the email on to licensing@cisco.com and you should be issued new licenses shortly.

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