Problem with ACS Server

[bcarnegie]

Good morning;

I hope this is the right forum so here it goes. I have an ACS server v4 that keep hanging. If I try to restart the server (CSAuth), the service hangs and the only thing I can do is restart the server. Is there something I can do to fix this or troubleshoot it better?

Thanks

[jreekers]

Hi..are you running on a Windows server? If so, do you have any antiviris software installed? If you do, try disabling that and then see if the server still hangs.

[tarv1s1umacelum]

Good morning,

I have the same problem with an ACS 3.3.3 that occasionally restarts CSAuth for a configured function to proceed, but the service keep hanging.

Have you find any solution?

Thanks

[bcarnegie]

I was told it was anti-virus so we stopped the anti-virus software and its still happening. Now we think the AV software might have corrupted the directories and files. We even put the directories as an exclusion.