06-05-2007 05:11 AM
Hello Guys ,
I need one urgent help for SSL performance . My customer is using CSS11501 and one of its services is giving problem . When one Pc is trying
to browse a URL , System gives an error
msg "CANNOT CONNECT TO THE CITRIX METAFRAME SERVER . THERE IS NO CITRIX SSL SERVER CONFIGURED ON SPECIFIC ADDRESS" . As troubleshooting steps i asked the following details from customer.
(1) show tech
(2) Sniffer traces
(3) logs
The sniffertrace output shows normal .
I am attaching the CSS config and sniffertrace output .
Please help!!!
Regards
Arjun
06-05-2007 05:53 AM
what do you mean the sniffer trace is normal ?
Do you have the decrypted trace ?
It's important to know if the server sent an error message, or if the css corrupted the server response.
This should be seen in the trace.
Also, is the same client always having issue ?
Is it the only one ?
Can this client browse different webpages ?
Gilles.
06-05-2007 07:17 AM
06-05-2007 07:32 AM
This may be a Citrix problem. It's been a while, but I've seen this issue with Citrix farms. I'm not sure exactly what the problem is, but you might want to look at the Citrix servers first.
06-05-2007 08:51 AM
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