Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

SubAccFail service status

Recently our CSS 11503 box to box redundancy pair had a problem where the backup box kept announcing itself on the lan as the master. After we flushed all the arp caches on the firewalls etc we regained connectivity through the master. However now two of the three servers in the farm ( same VIP), have gone into SubAccFail status. I have suspended, activated, rebooted the web servers and still they remain in SubAccFail, even though I can connect and browse the servers by their private address. I cannot find any mention of this state in any of the documentation. I am limited to what I can do on the Content switch as we are running on one webserver and still awaiting a software upgrade to fix the original arp problem. Does anyone know how to get my other webservers back into the active state.

CreatePlease login to create content