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WAAS 4.1.1.23 secured_client detected

why is the above error regarded as a major error? when it is an information message only.

It means there is a secured mapi client detected

also I cannot find the release notes for WAAS 4.1.1a.10 I take it there are some fixes not in 4.1.1.23

9 REPLIES
Cisco Employee

Re: WAAS 4.1.1.23 secured_client detected

The release notes for 4.1.1a10 are included in the general 4.1.1 notes. See http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v411/release/notes/ws411rn.html

I took a look at that alarm and it is documented that it is a major level. If you have MAPI enabled, the product is telling you it cannot accelerate these clients. So do you have some of your clients encrypted and some not? If this is common and it continues to cause the alarm to show, I'm sure we can submit a request to make the alarm informational only.

Dan

New Member

Re: WAAS 4.1.1.23 secured_client detected

Hi there,

I'm also seeing this alarm in 4.1.1a at a few of our sites. I'm told that we aren't using encryption for our email clients, but we are piloting Microsoft Office Communicator.

Thanks,

Brian

Cisco Employee

Re: WAAS 4.1.1.23 secured_client detected

Brian,

What version email clients are you using?

The alarm is generated by EPM, so it could come from any MS-RPC based communication.

Zach

New Member

Re: WAAS 4.1.1.23 secured_client detected

Hi there,

We have Outlook 2003 and 2007 clients.

Thanks,

Brian

Cisco Employee

Re: WAAS 4.1.1.23 secured_client detected

My understanding is that Outlook 2007 uses encryption by default. Has that been explicitly disabled in your environment?

Thanks,

Zach

New Member

Re: WAAS 4.1.1.23 secured_client detected

Yes, encryption is disabled at the client and server end.

Is there a way to view the IP of the client causing the alarm?

Thanks,

Brian

New Member

Re: WAAS 4.1.1.23 secured_client detected

Yes the syslogs tell you which IP. Do WAAS support any way to accelerate the traffic or is the only way to disable the encryption? Soon all our clients will be encrypted becuase of outlook 2007

Cisco Employee

Re: WAAS 4.1.1.23 secured_client detected

In the 4.1.1 release encrypted traffic is not handled by the MAPI AO. We are working on support for encrypted MAPI in a future release.

Zach

New Member

Re: WAAS 4.1.1.23 secured_client detected

FYI, the "client" causing the encryption connection error is our Unity voicemail server.

Thanks,

Brian

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