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Cisco Employee

How do you go about resetting the admin password?

Would you please describe the process of resetting the admin password on a blocker box, assuming it has been either forgotten or mis-typed during a password change?

Thanks!

Everyone's tags (1)
5 REPLIES
New Member

Re: How do you go about resetting the admin password?

If you log into the GUI go to System Administration --> Users. Slect the admin account and you can change it there.

Cisco Employee

Re: How do you go about resetting the admin password?

Thanks for the feedback, but it is the admin password that has been lost, so no access to the administrative section(s) are possible.

Thoughts?

Bob

New Member

Re: How do you go about resetting the admin password?

In that case you will need to contact Cisco Small Business Support and open a case to get it reset.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb

New Member

Re: How do you go about resetting the admin password?

How about if my country not listed in the Cisco Small Business and Cisco Small Business Pro Support Contacts?

In this case, i'm in Indonesia.

Thank you.

Re: How do you go about resetting the admin password?

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