Subscription renewal for BLKR-SVB-50U-1Y

[joyslynchan]

my partner bought a unit of BLKR-SVB-50U-1Y (serial No: SCPWVTH1) last year and the subscription is due for renewal.  The product has EOS already and we're in a tight timeline to have the subscription renewed.  Can you help to advise what's the Cisco part number that my partner have to purchase to ensure there's no disruption to the subscription? Please advise asap. thanks.

BLKR-SVB-50U-1Y                 Cisco Spam & Virus Blocker 50 Users 1 Year Cisco Software and Support Subscription

Serial number or Grant Number:      002219D674E0-5QYVTH1

BLOCKER   AR 8X5XNBD (CON-BLK-xxx)
	BLOCKER   AR 8X5XNBD for BLKR Series Products
		CON-BLK1-50U	SW50   + SUPP SUBSCR 50 Users Subscription	N/A	686
		CON-BLK1-SMS-1	SW50   + SUPP SUBSCR, SMS-1	N/A	1
		CON-BLK1-SMS-1000	SW50   + SUPP SUBSCR, SMS-1000	N/A	1,000.00
		CON-BLK2-100U	SW100   + SUPP SUBSCR 100 Users Subscription	N/A	824
		CON-BLK2-SMS-1	SW100   + SUPP SUBSCR, SMS-1	N/A	1
		CON-BLK2-SMS-1000	SW100   + SUPP SUBSCR, SMS-1000	N/A	1,000.00
		CON-BLK3-250U	SW250   + SUPP SUBSCR 250 Users Subscription	N/A	1,236.00
		CON-BLK3-SMS-1	SW250   + SUPP SUBSCR, SMS-1	N/A	1
		CON-BLK3-SMS-1000	SW250   + SUPP SUBSCR, SMS-1000	N/A	1,000.00

[jasbryan]

These are the sku's that should allow for renewal services , thanks

Product Name	Product Description
Bundled Solution – Renewal
CON-BLK-BLKR50U	SW + Supp Subscr NBD Blocker 50 user
CON-BLK-BLKR100U	SW + Supp Subscr NBD Blocker 100 user
CON-BLK-BLKR250U	SW + Supp Subscr NBD Blocker 250 user

Table 1. End-of-Life Milestones and Dates for the Cisco Spam and Virus Blocker

Milestone	Definition	Date
End-of-Life Announcement Date	The date the document that announces the end of sale and end of life of a product is distributed to the general public.	June 21, 2010
End-of-Sale Date	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	December 20, 2010
Last Ship Date: HW	The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.	March 20, 2011
End of SW Maintenance Releases Date: HW	The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.	December 20, 2011
End of Routine Failure Analysis Date: HW	The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.	December 20, 2011
End of New Service Attachment Date: HW	For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.	December 20, 2011
End of Service Contract Renewal Date: HW	The last date to extend or renew a service contract for the product.	March 17, 2015
Last Date of Support: HW	The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.	December 31, 2015

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Thanks,

Jason Bryant

Cisco Support Engineer

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