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Community Member

7932# does not work

When i input **** and then 7932# into my SPA112 I get "invalid option" answer. Even after the factory reset. Why is that?

7 REPLIES
VIP Blue

WWW UI is not disabled on

WWW UI is not disabled on unrestricted unit with factory-default configuration.

If it is not available after reset to factory default, it seems you have OEM customized/restricted unit. In such case, the access to IVR may be restricted as well.

Return it to the seller unless intentional.


 

Community Member

I have bought it in normal

I have bought it in normal shop, it was not supposed to be restricted. If it is, then I have been cheated. How can I tell is it open version or not?
EDIT: In Voice/Information/Product Information  it say "Customization:    Open". I guess it is not OEM?

Besides, the www UI is not disabled at all. I can log into it. I just want to disable/enable it by the means of IVR.

 

It has

Model:SPA112, 2 FXS
Hardware Version:1.0.0
Boot Version:1.2.0 (Jun 12 2012 - 11:08:06)
Firmware Version:1.3.3 (015) Dec 13 2013
Recovery Firmware:1.2.0 (001)
VIP Blue

"Customization:    Open". I

"Customization:    Open". I guess it is not OEM?

True. It's unrestricted retail version.

I just want to disable/enable it by the means of IVR.

Have you password set to a non-default value ?

 

Related: SPA122 cannot access web configuration utility

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Community Member

Yes, i have changed the

Yes, i have changed the password.

Accesing the web config is not the problem.  Locking/unlocking the access by the means of IVR is.

VIP Blue

Well, I wish I found the

Well, I wish I found the final answer. But you will not be happy with it.

According documentation, the IVR code 7932 is dedicated to "Control WAN port admin web server". But SPA112 have no WAN port so it can't be enabled nor disabled - thus the code is invalid. It's not possible to enable/disable WWW server on LAN port via IVR.

 

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Community Member

Are you sure? As far as I can

Are you sure? As far as I can tell SPA112  have no LAN (ethernet) port. It have only the WAN (internet) port.

 

VIP Blue

Hm ...All at all, WWW UI can

Hm ...

All at all, WWW UI can't be disabled via IVR on SPA112. If you wish to report it as bug you need to contact a Small Business Support Center (SBSC).

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