Beeps heared from Cisco 112 ATA before dial tone.

[machare77]

I have a Cisco 112 ATA.  When I lift a connected phone I hear a series of beeps before I get the dial tone.

Why is this?

Is the ATA trying to warn me of something?

[Charles Hill · Accepted solution]

Hello machare77,

Two possible reasons for the series of beeps, are:

MWI Dial Tone; played instead of the Dial tone when there are unheard messages in the caller's mailbox.

Cfwd Dial tone; played when all calls are forwarded.

[machare77]

Thank you.  My phone has a message waiting light. Is there a setting on the Cisco 112 ATA that it can use to switch this light on when there is an unheard messages in the caller's mailbox?

[Charles Hill]

Enabling VMWI Serv within the ata should activate the light feature.

hope this helps.

[machare77]

Thank you, I get beeps at the start of the dial tone if there is an unheard message.

VMWI Serv,  MWI Serv, in Line 1 and Message Waiting in User 1 are all set to on.

The light on the phone does not come on.

Is there anything else I could try?

[Charles Hill]

what firmware is on the SPA112?

I have seen a reference to a bug and a MWI issue.

[machare77]

I think I have the latest firmware, as I did a recent upgrade:

Model:	SPA112, 2 FXS
Hardware Version:	1.0.0
Boot Version:	1.3.1 (Dec 11 2013 - 17:43:53)
Firmware Version:	1.3.5 (004p) Oct 28 2014
Recovery Firmware:	1.3.0 (001)

[machare77]

I should add that I am in the UK using Voipfone. The phone I have is a BT Converse 2300. It has a 3 position message waiting switch. Positions 1 and 2 are for an ISDX switch, position 3 is for an SX2000 switch. Should the SPA112 behave like one of these?