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Community Member

Cisco SPA112

Need help with restoring access gateway.
Button "Reset" is not working, probably disabled.
Username and password are not known.
Tried by "IVR" # 73738 - invalid options

Which means you can still get back to the gateway?
Thank you.

4 REPLIES

Please check your power is ok

Please check your power is ok. May be low voltage or high. Same with me happen ed some day before, i was using wrong adapter for one modem.

Community Member

checked the power supply is 5

checked the power supply is 5 volts. Everything is O.K.
I can go to the web interface, and I see a request for authorization.
But I do not know the login and password.
I also tried through the "IVR" enter code 877778 Gateway said confirmation, I pressed 1 # - it rebooted, but it is to no avail

Follow this link     http:/

Follow this link     http://blog.voipdiy.com/2013/02/cisco-spa112-how-to-restore-to-factory.html?m=1

  

Regards,

Community Member

Button "Reset" is not working

Button "Reset" is not working, probably disabled.
Username and password are not known.
Tried by "IVR" # 73738 - invalid options

but

IVR" enter code 877778 Gateway said confirmation, I pressed 1 # - it rebooted, but it is to no avail

I passed this procedure (http://blog.voipdiy.com/2013/02/cisco-spa112-how-to-restore-to-factory.html?m=1) - but it did not help

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