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New Member

Cisco SPA504G IP Phone System

We have SPA504G IP Phone System and need to change the voice message of a terminated staff member and do not have their password.  How to do this?  Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Hello,If this is on a UC500

Hello,

If this is on a UC500 running CME/CUE, and the service module IP address is reachable, you can log in to the Cisco Unity Express administration page via your browser.   Log in, go to Configure >> Users >> find your user.  The PIN is the field you would want to edit in this case so you can log in to the VM as that user.

 

HTH,

 

JP

4 REPLIES
New Member

Hello,If this is on a UC500

Hello,

If this is on a UC500 running CME/CUE, and the service module IP address is reachable, you can log in to the Cisco Unity Express administration page via your browser.   Log in, go to Configure >> Users >> find your user.  The PIN is the field you would want to edit in this case so you can log in to the VM as that user.

 

HTH,

 

JP

New Member

Awesome - thanks for your

Awesome - thanks for your help!!

New Member

You're very welcome.  I'm

You're very welcome.  I'm glad that it worked.

 

JP

Cisco Employee

Thanks JP!! 

Thanks JP!! 

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