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Community Member

How to reboot cisco spa112/122 with active current calls.

Hi.  I didn't find in documentation how to solve the following problem.  It is necessary to execute cisco device reset with the current active calls.

Sometimes suspends the voice module, but web the interface it is thus available, the device doesn't allow to execute reset.

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Community Member

How to reboot cisco spa112/122 with active current calls.

Have any ideas?

VIP Gold

How to reboot cisco spa112/122 with active current calls.

Active calls needs to be terminated first. Terminate them from exchange's side. Or initiate power cycle on switch (if your ATA is PoE powered).

I'm not sure if call can be terminated by configuration, for example, by disable of particular line.

Community Member

How to reboot cisco spa112/122 with active current calls.

Unfortunately, the voice module isn't available at this moment. And in even a working condition it doesn't allow to switch off the line, and the system can't reboot with active calls. Well for nonsense. Reset on power helps, but it is inconvenient as devices are territorially carried.

VIP Gold

How to reboot cisco spa112/122 with active current calls.

It is necessary to execute cisco device reset with the current active calls. 

Then, analyze why it is necesarry to reset device with active calls on it and try to avoid such condition. No further ideas, sorry.

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