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Linksys SPA3102 no incoming call

Dear Cisco Tech, I have a Linksys ATA – SPA3102 from Engin.  I ported my VOIP service to different provider.  I can make outgoing calls but can not receive incoming calls.  I am not sure what is wrong with the configuration.  PLEASE … PLEASE HELP.  Appreciate your assistance.

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Cisco Employee

Re: Linksys SPA3102 no incoming call

Dear Sir;

This is probably related to the issue of UDP ports closed. Try setting NAT Keepalive Enable to YES (on the [Line] tab). Apply settings and reboot.

After that, please try again to see if you can receive calls.

Regards
Alberto

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