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Multiple SPA941 reboot with code C200

Over night, only one phone was rebooting, the others were fine. As the day progressed multiple phones were rebooting. Did a packet capture of /all/ traffic to the public ip of the phones from the SIP server to see what was going on up to 5 minutes before the reboot and saw nothing. It seemingly is just an innocent reboot that happens all the time.

Also read on other pages, that the configuration update via tftp feature caused it, i disabled that.

I was seeing Bad Event replies to notification which led to the fact that these 941s don't respond properly to Notifies so we configured them to shoot $options instead of $notify and that resolved the bad events. Any other ideas?

According to other documents I read, this error is for the ethernet port going down and up. It shouldn't be.

System started: ip@10.1.10.12, reboot reason:C200
System started: ip@10.1.10.13, reboot reason:C200
System started: ip@10.1.10.21, reboot reason:C200
System started: ip@10.1.10.22, reboot reason:C200

If anything else is needed, please let me know. I move quick.

Thanks in advance for all who decide to offer a hand,

Adam

BEFORE FIX

U *.*.*.*:1054 -> *.*.*.*:5060

  NOTIFY sip:<domain> SIP/2.0..Via: SIP/2.0/UDP 10.1.10.12:5060;branch=z9hG4bK-ed88f448..From: "omalley6" <sip:**2@<domain>>;tag=db1f23a3a6fa2f87o0..To: <sip:<domain>>..Call-ID: bdf06f53

  -5d9d797@10.1.10.12..CSeq: 18402 NOTIFY..Max-Forwards: 70..Event: keep-alive..User-Agent: Linksys/SPA941-5.1.8..Content-Length: 0....

U *.*.*.*:5060 -> *.*.*.*:1054

  SIP/2.0 489 Bad event..Via: SIP/2.0/UDP 10.1.10.12:5060;branch=z9hG4bK-ed88f448;received=*.*.*.*..From: "omalley6" <sip:**2@<domain>>;tag=db1f23a3a6fa2f87o0..To: <sip:<domain>>;tag=as6243fa07..Ca

  ll-ID: bdf06f53-5d9d797@10.1.10.12..CSeq: 18402 NOTIFY..User-Agent: Asterisk PBX..Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO..Supported: replaces..Content-Length: 0....

AFTER FIX

U *.*.*.*:5060 -> *.*.*.*:1048

  OPTIONS sip:**2@10.1.10.12:5060 SIP/2.0..Via: SIP/2.0/UDP *.*.*.*:5060;branch=z9hG4bK1d2b235d;rport..From: "Unknown" <sip:Unknown@*.*.*.*>;tag=as0c185ee9..To: <sip:**2@10.1.10.12:5060>..Contact: <sip:Unknown@*.*.*.*>.

  .Call-ID: 16622fc049997f030d88944b5bbddee9@*.*.*.*..CSeq: 102 OPTIONS..User-Agent: Asterisk PBX..Max-Forwards: 70..Date: Thu, 22 Jul 2010 01:32:16 GMT..Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO..S

  upported: replaces..Content-Length: 0....

U 1*.*.*.*:5060 ->*.*.*.*:1048

  SIP/2.0 200 OK..Via: SIP/2.0/UDP 10.1.10.12:5060;branch=z9hG4bK-bb8462df;received=6*.*.*.*..From: "omalley2" <sip:**2@<domain>>;tag=5a5fd8d9495b092ao0..To: "**2" <sip:402@<domain>>;tag=as58fd

  4e05..Call-ID: 36456315-72daa568@10.1.10.12..CSeq: 40230 REGISTER..User-Agent: Asterisk PBX..Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO..Supported: replaces..Expires: 60..Contact: <sip:**2@10.1.10.12:50

  60>;expires=60..Date: Thu, 22 Jul 2010 01:32:16 GMT..Content-Length: 0....

2 REPLIES
New Member

Re: Multiple SPA941 reboot with code C200

This code means no ethernet link is detected.

New Member

Re: Multiple SPA941 reboot with code C200

I will replacing the switch with a managed 3550. It will arrive at the prem on the 29th of June. I'll let you know what I see then.

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