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problem: spa2102 line1 receive both line1 & line2 calls

Line 1 has one IP phone service. Line 2 has Gizmo5. When I connect brother mfc845cw fax phone to line1 port. It can receive both line1 and line2 calls. When I connect this fax phone to line2 port, it only receive line2 call. The fax phone has 2-cord phone line, not 4-cord. It is not a 2-line phone. Thanks in advance!

Jay

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2 REPLIES
Cisco Employee

Re: problem: spa2102 line1 receive both line1 & line2 calls

Dear Sir;

This is indeed strange. I would need the following info in order to see if it is a config issue or a bug:

(1) SPA2102 configuration (save the full html file)

(2) Traces or debug information for the device when this happens.

Please send it via a private message.

Regards

Alberto

New Member

Re: problem: spa2102 line1 receive both line1 & line2 calls

have you confirmed this by using a corded phone device directly to port 1 ?

as I understand from your post you already know that line1 features an AB connection

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