I have a number of these devices, SPA 122's, set up at various customer sites with Polycom analog conference units running on a hosted telephony platform. They are all running the latest firmware. They all work great except for one problem.
A standard functionality of Polycom equipment is the ability to intercom other phones on the PBX using (* + 1 + Extension #). However, the problem that I am running into is that the IRV default access is also done by selecting (*) from the analog device. Is there a setting that I can change that would allow me to avoid this conflict? I understand I may loose the ability to configure the ATA using the IVR and will neeed to use the web management. This is fine.
Thank you. I will try these changes to the ATA's and see if it resolves the issue. I have confirmed it did already address one problem which involved the * function so it stands to believe it will address the other problems.
You have a Cisco Unified Communications Manager (CUCM) system and want
to configure a SPA112 analog telephone adaptor (ATA) to register to the
CUCM so that you can use up to two analog phones or similar FXS devices
with the CUCM.In this application note, ...
This document is a must-read for all SPA232D installers, administrators,
and users. The document takes you from unboxing the SPA232D ATA and
SPA302D DECT handsets, through DECT handset registration, and connecting
to the PSTN and ITSP.The document describ...