Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

SPA 3102 outgoing voip call got cut off as soon as it's picked up

Hi

I successfully registered SPA 3102 with my ITSP. All the in-coming calls work perfectly but when I tried to make calls via Voip, all calls got cut off as soon as people picked them up. On my call list, I can see lots of calls that have 1 second long conversation.

Can anyone help me out?

3 REPLIES
Cisco Employee

Re: SPA 3102 outgoing voip call got cut off as soon as it's pick

Hi nsgsgcisco,

Please provide:

the 3102's config

syslog log [enable level 3 debug first]

Once you've got the syslog running, make 3 outbound calls and then stop the syslog. Hopefully the syslog log will give us an idea of what the issue is.

Regards,

Patrick

----------

New Member

Re: SPA 3102 outgoing voip call got cut off as soon as it's pick

Hi Patrick

Thanks for your reply.

I have fixed the problem. It was due to the wrong Codec chosen. As what my ITSP suggested, I am using G729 as my prefered Codec now.

Regards,

Ming

Cisco Employee

Re: SPA 3102 outgoing voip call got cut off as soon as it's pick

Thanks for following up Ming.

Regards,

Patrick

-----------

2133
Views
0
Helpful
3
Replies