SPA112 CallerID Not Showing in Avaya Partner ACS Ver 6
I have a Cisco SPA112 feeding pots lines into an Avaya Partner ACS system.... when we hook an analog phone to the Cisco SPA112, it DOES show the Caller ID info, and various logging has shown the Caller ID info IS coming from the Cisco box
BUT it does not show in the phones attached to the Avaya Partner ACS System - there is some format, impedience, protocol issue as to what is coming out of the Cisco box, and what the Avaya Partner needs to process/display Caller ID info -
The CallerID IS SHOWING when we use other ATA and MTA devices that convert VOIP to POTS lines. We have used Comcast and other MTA devices for years - we are using an InnoMedia MTA6328-2Re, and it works, so we know it is possible for an MTA/ATA device to work with the Avaya Partner System - this seems to be a matter of changing the settings in the Cisco SPA112 to output the format/technical specs the Avaya Partner needs to see in order to display the CallerID info, as it is with other devices
You have a Cisco Unified Communications Manager (CUCM) system and want
to configure a SPA112 analog telephone adaptor (ATA) to register to the
CUCM so that you can use up to two analog phones or similar FXS devices
with the CUCM.In this application note, ...
This document is a must-read for all SPA232D installers, administrators,
and users. The document takes you from unboxing the SPA232D ATA and
SPA302D DECT handsets, through DECT handset registration, and connecting
to the PSTN and ITSP.The document describ...