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SPA112 no call waiting tone - works in PAP2T

Hi, 

SPA 112 fw 1.3.2

We are using an spa112 with Asterisk.  The phone is not hearing a call waiting tone; the caller just hears that the extension is busy.  Using an older pap2t, call waiting tone works fine.  

I've tried turning on and off Call Waiting Service.

Thank you.

1 REPLY
VIP Gold

Hard to give useful advice

Hard to give useful advice with almost no detail. I assume you didn't enabled the CW feature properly.

Catch the SIP dialog between Asterisk and SPA112 (use 'sip set debug ...' command of Asterisk's console). Also, turn on syslog&debug messages on SPA112 and catch them as well. It will help with further analysis.

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