I am trying to upgrade the firmware on my SPA122 from version 1.0.2 (006), but when I access the Firmware Upgrade page in the Web Interface the Choose File location button and the Upgrade button immediately grey out so that I cannot select the new Firmware file location. I have tried using Chrome, IE and Firefox and cannot get it to work in any of them. Any suggestions?
The Upgrade Enable is set to Yes, but I did manage to find a way to make it work.
It appears to be a timing issue. If you can click on the Choose File button within a second of the new page displaying the button works. Any longer and the button greys out. Once you have selected the upgrade file you have about the same time frame to hit the Upgrade button before that greys out - strange behaviour!
Anyway, I have now upgraded to 1.2.1 (004) although the behaviour on the Firmware Upgrade page appears to be the same as before. I'll need to be quick to get the next upgrade installed when the time comes.
The "grey out" issue is related to using browsers other than IE with older ATA firmware which is pre 1.2.x.
Make sure that as Nelson suggested that upgrade is enabled and then try IE if you experience this again. Once the ATA has newer firmware (1.2.x) any browser should properly display the upgrade button properly.
You have a Cisco Unified Communications Manager (CUCM) system and want
to configure a SPA112 analog telephone adaptor (ATA) to register to the
CUCM so that you can use up to two analog phones or similar FXS devices
with the CUCM.In this application note, ...
This document is a must-read for all SPA232D installers, administrators,
and users. The document takes you from unboxing the SPA232D ATA and
SPA302D DECT handsets, through DECT handset registration, and connecting
to the PSTN and ITSP.The document describ...