09-07-2010 04:26 AM - edited 03-21-2019 09:29 AM
Hello,
I configure an SPA2102 for a fax (HP 2840 Multifonction Printer).
I upgrade SPA2102 to 5.2.10 firmware
When I send Fax, all is ok
But when I want receive a fax, the fax machine doesn't answer (no ring). I connect an analog phone after the Fax for test, and it correctly ring...
Does anyone can help me...
Best regards,
Nicolas
09-07-2010 09:07 AM
Hello,
I finish to find the answer by myself : I change the value of the "Ring Frequency" parameter (20 by default) to 35. And now It work fine.
On the SPA2102 : Voice / Regional / Ring and Call Waiting Tone Spec / Ring Frequency
Regards...
Nicolas
02-04-2012 01:21 PM
We have a similar problem with the spa2102 but it appears the fax answers but during the receive it fails with a communication error. We can send faxes no problem we can't receive.
Sent from Cisco Technical Support iPad App
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