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Community Member

SPA2102 is blinking S.O.S. - How to recover it ?

Hi,

I have a SPA2102 which had problems after the firmware upload.

The LED's of the ATA are blinking SOS after powering up.

When  I connect the "Internet" Ethernet port of the SPA2102 to my switch, I can ping the ATA.

Is there a way to recover my SPA2102 ?

Thanks for your help in advance.

2 ACCEPTED SOLUTIONS

Accepted Solutions
Community Member

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Dear Sir,

I have same problem with SPA942. May I ask you to email me recovery tool for SPA942?

Thank you!

Ivan

Cisco Employee

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Just in case you missed Alberto's email, I've attached the utility here.

Regards,

Patrick

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8 REPLIES
Cisco Employee

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Dear Sir;

You need a recovery tool for this purpose. I'll send it to you shortly.

Regards
Alberto

Community Member

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Dear Sir,

I have same problem with SPA942. May I ask you to email me recovery tool for SPA942?

Thank you!

Ivan

Community Member

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Dear Ivan,

I have a recovery tool for the SPA942.

Please send me a  PM with your email.

I will answer directly with the aaatched file.

Bye

Harry

Cisco Employee

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Hi Harry,

Thanks for playing an active role in the community.

I posted the recovery utility here before I saw your offer: https://www.myciscocommunity.com/message/7940#7940

Regards,

Patrick

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FYI to all: The recovery utility is usually part of the firmware compressed archive that you download from Cisco.com.

Cisco Employee

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Just in case you missed Alberto's email, I've attached the utility here.

Regards,

Patrick

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Community Member

Re: SPA2102 is blinking S.O.S. - How to recover it ?

please e-mail file to apti9999@yahoo.com.

                           thank you in advance.

Cisco Employee

Re: SPA2102 is blinking S.O.S. - How to recover it ?

Hi anamdipatel,

Just click on the attachment link in order to download the utility. No need for email with attachments.

Regards,

Patrick

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[Click image for larger view]

capn-0004.jpg

Community Member

SPA2102 is blinking - How to recover it ?

Hi,

My SPA-2102 power light is blinking as follows:

long RED

3 x short GREENs. (when the power light blinks green the first time the ethernet light flashes twice in quick succession)

I cannot access the IVR and when it is connected to the internet and my PC is connected to it through the ethernet port it does not acquire an IP address.

Any ideas please?

Thanks

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