Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

SPA232D - Closes Communication when *# are pressed


Here is the situation: I got a analogue intercom system. The intercom needs to be hooked to the VOIP environnement. I cannot use an ATA as the Intercom system is the one sending the tone.

I bought a SPA 3102 and use the FXO port to connect the intercom. And configure it as a bridge between VOIP and PSTN.

When I call the intercom from a IP Phone the SPA sends the call to the PSTN and the intercom sends its own tone. At this moment, the connection is established with the intercom and i can enter the codes to call into the differents rooms. 

To make a broadcast call to the intercom i need to use *# and it will connect to all intercom stations. I can also use X*# or XX*# to send at a group of intercom. (Exemple 15*# will send to every stations starting with 15.) 

To call a specific station you have to call XX# or XXX# (without the star sign) 

Everything works fine with the SPA 3102. 

With the SPA232D (Replacement of SPA3102) as soon as i use *  fallowed by # the call is disconnected. So single station calls work but broadcasts using the * don't. 

Both SPA model uses default Dial Plans and both are using the same configurations other than Added fonctionnalities in the SPA232D.

Which difference between the two models makes the *# disconnect the call on a SPA232D and not on the SPA3102?

For testing purpose I connected a SPA232D behind an ATA186 so i can simulate an intercom that provides the tone.

Finally SPA232D are in end of life. Do you guys know a product i could use to replace it in the future (1FXO + 1FXS + VOIP)

Thanks for your time!

New Member

Bump for no views

Bump for no views



Please go to phone admin login and select advance.

Select the ext (ex - Ext1). then go to dial plan settings. You can find "Dial Plan: " and please create the dial plan as you wish. For more info please refer this link



New Member

I did try all the different

I did try all the different Dial plan i could think of.


XX*#X (Still cuts after *#)




Nothing seems to work. I got the exact same dial plan as a SPA3102.

Works great on a SPA3102 but disconnects the call on a SPA232D

CreatePlease login to create content