My LinkSys SPA 3102 worked well over 2 yrs
Today morning I've discovered it is out of order:
Red LED (power) flashing and I can hear modem "tick"
2 secs pause
After 5 mins everything stops (no led, no ticking)
If I power it off / on - still silence
Need to wait ~2 mins to see red LED again
Yesterday night I we have storm with big lightning so maybe this can have influence.
Please help (it's out of warranty...)
Refer to this document to determine if the device is in a known state: https://supportforums.cisco.com/docs/DOC-9901
Can you access the IVR? (off hook the phone and press ****).
Did you change anything on the network? (like IP addresses)?
I cannot hear IVR anyway...
Thank you for reparing tool but I guess I have to have at least Ethernet port working.
When I connecting cable to LAN port, green LED is not flashing.
In that case (correct me if I'm wrong) I believe I cannot use your tool?
Thank you for supporting!
i have trhe same problem .storm and spa stop working.
"Red LED (power) flashing and I can hear modem "tick"
2 secs pause
just one diffrence it don't power off after 5 minuts.
is it something new about the problem?
i tried the recovery tool and it didn't find the device (directly connected to a pc and after same test but connected to a routeur )
If the device does not respond to IVR or to the recovery tool, then you need to RMA the device provided it is still under warranty.
I have had this problem with a new device out of box I ended up replacing the device under warranty
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