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New Member

SPA3102 incoming call issue

Hi,

I purchased two SPA3102 and I did a simply setup for work in a LAN.

For outgoing calls they work fine but they don't work when I receive an incoming call.

Could some guy help me?

 

Thanks,

Leandro.

1 ACCEPTED SOLUTION

Accepted Solutions

Ok Leandro.In your first SPA,

Ok Leandro.

In your first SPA, where the Line is connected to, verify that you have mapped the right dial plan for incoming calls.

On PSTN PAGE:

on Dialplan1 leave unchanged

on Dialplan2 configure : S0<:XX@ipaddress> where XX is the extension configured on SPA where you want to receive incoming calls and paddles is the ip address of that SPA.

 

HTH

 

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
5 REPLIES

Hi Leandro.Where your SPA is

Hi Leandro.

Where your SPA is registered to? (CUCM,CME or direct to TSP)

 

Please let me know

 

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"
New Member

Hi Carlo,The SPA is not

Hi Carlo,

The SPA is not connected to server. I want that the SPA connecting directly to another SPA inside of the LAN. The calls will not go through the internet.

Thanks for your attentions.

Leandro.

Ok Leandro.In your first SPA,

Ok Leandro.

In your first SPA, where the Line is connected to, verify that you have mapped the right dial plan for incoming calls.

On PSTN PAGE:

on Dialplan1 leave unchanged

on Dialplan2 configure : S0<:XX@ipaddress> where XX is the extension configured on SPA where you want to receive incoming calls and paddles is the ip address of that SPA.

 

HTH

 

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
New Member

Thank you Carlo, this was

Thank you Carlo, this was helpful to me!

One more thing need to be changed.

On PSTN-to-Voip Gateway Setup, the option "PSTN Caller Default DP" needs to be changed to "2".

 

Thanks for you help!

Leandro.

Ops.. I've forgotten to

Ops.. I've forgotten to mention it :)

+5 to you!!

 

Cheers

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
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