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SPA400 Static IP issues

timeoutcomp
Level 1
Level 1

I have had one of our SPA400's die. Bought a new unit and I am having issues with getting it to hold a static IP assignment. I have updated to the latest firmware 1.1.2.2 and the unit wont hold a static IP assignment, It always defaults back to 192.168.1.2, this is also the case even with it obtaining an IP address from a DHCP server. It will always default back to 192.168.1.2.

Has anyone come accross this before?

Corey

3 Replies 3

nseto
Level 6
Level 6

It doesn't save the static address that you enter?  Set to DHCP and it doesn't get an IP address from the DHCP server?  If it's stuck at the same IP address regardless of the changes that you make, please try resetting the device.  Push the reset button and hold for about 10-15 seconds until the green lights flash indicating unit has been reset.

I have tried resetting the device but it makes not difference. Always defaults back to 192.168.1.2

Please RMA this unit.  thank you.

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