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SPA8000 and PAP2T transfers calls during converstation


I have the following problem. We have a couple of SPA8000-s and PAP2T-s connected to an Asterisk server. Almost everything seems OK, with one major exception. During conversation, the SPA or PAP ramdonly transfers the conversation without any notice. That is:

Person 1: Calls one of SPA8000's lines.

Person 2.: Picks-up the phone

/talk, talk, talk.../

/suddenly, without notice or any buttons pressed/

Person 1: hears "Transfer"

Person 2: hears music

/or vice-versa/

/there is no way to go back to the conversation/

The PBX supplier has checked everything and thinks, that the reason is in the SAP or PAP2T itself. But I cannot seem to find it.

Now, we normally use *+ext to transfer a call. Normally, if someone want to transfer a call, he presses * and hears "Transfer". At the same time the other party listens to some music.

In this situation, the same thing happens DURING conversation, WITHOUT anyone pressing anything.

It's very annoying.

Can anyone help? What's the problem ?