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New Member

UC560 CUE not working--gives error "your recording is too short, record a longer message"

I have a UC560 running Unity Express 8.0.3 that is having voicemail issues. After a CUE reload, if a call goes to voicemail the caller gets a message saying "your recording is too short, record a longer message"; at this moment, an error shows up in the CUE session saying "localhost postgres: voicemail aesop [local] idle in transaction:   CRASH sql sql sql PANIC:  failed to add item to the right sibling for "pg_largeobject_loid_pn_index".  After this error appears, any calls forwarded to voicemail just ring until they eventually disconnect.

I have confirmed that we are not exceeding maximum storage.

Is this a corrupt database? Would resetting the CUE to factory defaults help?

1 REPLY
New Member

Hi Mike,Was your issue solved

Hi Mike,

Was your issue solved? as I am facing same issue.

 

Please share your solution with me.

 

Thanks. 

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