Yes both "CSCsg39096" & "CSCsh18839" are currently tracked as internally only bugs as they are observed during internal testing on software that is not released for customer. Hence you were not able to see any information.
Can you please let me know, where you got reference for above two bugs ?
Also if you can let me know some details about the problem you are encountering, i can try to find some additional details and check if this is a new issue or known external facing issues.
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