Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Can not find any infomation on CSCtf98962 in Bug Toolkit

Hello all,

We found CSCtf98962 in Release Notes for Cisco Unified CCX and Cisco Unified IP IVR  8.0(2) SU1 in Resolved Caveats section. However we could not find any information on Bug Toolkit. It show as below when we tried to find CSCtf98962:

Dear valued Cisco Bug Toolkit customer, the bug ID CSCtf98962 you searched contains proprietary information that cannot be disclosed at this time; therefore, we are unable to display the bug details. Please note it is our policy to make all externally-facing bugs available in Bug Toolkit to best assist our customers. As a result, the system administrators have been automatically alerted to the problem.

While we are working to resolve this issue, we invite you to reach out to the experts on the Bug Toolkit Support Community.  You may find answers there to your Bug Toolkit questions, or post your feedback on our forum as well.  Thank you

We are currently having related issue and would like to know the symptom and workaround for this bug. Any help would be much appreciate.

Thanks in advance.

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
gkr
Community Member

Re: Can not find any infomation on CSCtf98962 in Bug Toolkit

Hi  Sovannary,

The reason information for bug id "CSCtf98962" is not available is because this bug was filed as new feature enhancement and should not be seen in external customer environment.

Currently the bug is modified and it should be available in Bug Toolkit within 24 hours.

Regards,

Geetha.

1 REPLY
gkr
Community Member

Re: Can not find any infomation on CSCtf98962 in Bug Toolkit

Hi  Sovannary,

The reason information for bug id "CSCtf98962" is not available is because this bug was filed as new feature enhancement and should not be seen in external customer environment.

Currently the bug is modified and it should be available in Bug Toolkit within 24 hours.

Regards,

Geetha.

668
Views
0
Helpful
1
Replies
CreatePlease to create content