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Case sensitivity of Cisco UC Apps - CSCur00659

Hi,


Can someone tell the Cisco developers (all of them, in general) that usersnames should NEVER be handled with case!?!

Finesse Agent login is case sensitive, doesn't remember extension and doesn't auto-logout when we close the browser (UCCX 10.5(1)). All due to case sensitive handling of usernames.

We are AD integrated and all usernames have upper case letters.

Regards,

Erik

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Also experiencing this issue.

Also experiencing this issue.

 

Do we have any update in regards to a fix for this issue?

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