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CSCtx21613 - UCCX CALL_DELIVERED_EVENT with incorrect ConnectionCallID sent to CAD - 1

Hi, Is that something which we can fix? As we just deployed UCCX 9.0 and this is happening which is really annoying for the customer.

Thanks.

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Cisco Employee

CSCtx21613 - UCCX CALL_DELIVERED_EVENT with incorrect Connection

No, there is no way to work around this issue but if you are on 9.0 then this should be fixed in that release. For additional investigation please open a Service Request with Cisco TAC.

New Member

Yes, we had to upgrade. Not

Yes, we had to upgrade. Not sure which version it is but it was upgraded to later release of 9.0 which resolved the issue

New Member

Imran, did you find any

Imran, did you find any additional workarounds for this issue? I have a customer that recently upgraded to 9.0(1)SU1 and they are hitting this bug as well. 

New Member

Yes, we had to upgrade. Not

Yes, we had to upgrade. Not sure which version it is but it was upgraded to later release of 9.0 which resolved the issue.

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