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New Member

CSCuc39469 - ASR1001 Failed to handle a PEM oir event for PEM in slot 0, File exists

I have an ASR with this issue. 

I noticed that S3 was listed as a known fixed release... I'm running the Cisco recommended S4a - asr1002x-universalk9.03.07.04a.S.152-4.S4a.SPA.bin, which should be a release after S3, right?  Apparently it wasn't fixed or could be something else.

My work around was to use the 'clear facility-alarm crit', then cycle the initial power supply that was on (forces it to run off of the "bad" one), and then cycle the second one (not sure why that was needed, but it was)....  This saves you from having to take down the device to clear the alarm.

Router#show platform diag
Chassis type: ASR1002-X

Slot: P0, ASR1002-PWR-AC

  State                       : ok

  Physical insert detect time : 00:01:59 (1d06h ago)

Slot: P1, ASR1002-PWR-AC

  State                       : ok

  Physical insert detect time : 00:02:00 (1d06h ago)

Router# show facility-alarm status

System Totals  Critical: 1  Major: 0  Minor: 0

Source              Severity      Description [Index]

------              --------      -------------------

Power Supply Module 1      CRITICAL      Power Supply Failure [0]

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2 REPLIES
New Member

I am getting message of 

I am getting message of 

UTC: %IOSXE_RP_ALARM-2-PEM: CLEAR CRITICAL Power Supply Module 0 Power Supply Failure .

Version =Version 15.3(3)S4, RELEASE SOFTWARE (fc1)

What do you mean by the cycle the initial power supply t ?

How to confirm if it is a bug or the real power alarm ?

New Member

What do you mean by the cycle

What do you mean by the cycle the initial power supply t ?

It's been a while now, but I believe I manually unplugged the PSU and even pulled it out and re-seated it just for the heck of it, before powering back on.

How to confirm if it is a bug or the real power alarm ?

You'll see "ok" on the status of both PSUs, but when you look at the alarm status, it'll show a critical alarm.

Router#show platform diag

........

Slot: P1, ASR1002-PWR-AC

  State                       : ok

Router# show facility-alarm status

.......

Power Supply Module 1      CRITICAL      Power Supply Failure [0]

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