Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Jabber for Windows Login failed with - "Must change at Next Login" for CUCM Authentication

Jabber for Windows users cannot login when "User Must Change at Next Login" is selected in the CUCM credential Policy
I found this Bug-ID: CSCuh84476

We use Jabber for Windows 9.7.4!

I just want to know if there are other users have the same problem and which workaround they applied.

I’m currently testing a User with different Policy credentials (Credentials expire after 1 day).
I think this will also lead to a “username or password wrong”-popup but tomorrow I will see it myself ;)

The planed workaround for us will be to set the “User Must Change at Next Login ” option and the users first have to login at UCM-Userpage to change their initial password.

BTW: Maybe somebody from Cisco know when this get fixed?

Best regards