I just upgraded CUCM and CUCX from 9.1 to 10.5(1) and ran into the issue described in CSCul78735 so it doesn't appear completely fixed. I wasn't able to upgrade VMWare Tools until setting SELinux to permissive mode.
I tried every upgrade procedure and none worked. As I recall, the automatic upgrade from VCenter left the servers showing VMWare Tools not installed until they were rebooted and then they still showed out-of-date. The interactive upgrade left the out-of-date version on after reboot also.
I can't remember what method I used after setting SELinux to permissive but it worked without any issues. I probably did the Automatic Upgrade because it's the easiest.
By any chance in the near future if you are scheduled to do any UC application upgrade which would involve VMWare tools upgrade as well and should you run into the issue, please let me know before performing the workaround ( if possible ) . Would like to take a look into the issue since it is intermittent and is not just isolated to CUCM.
I have recently upgraded 5 servers to 10.5.2.11900-3. With 2 servers I tried updating the VMware tools automatically through the vSphere client. The result was that the VMware tools were uninstalled from the VM. With the other 3 servers I selected the interactive install and used the 'utils vmtools refresh' command. Updating the tools on these 3 servers was successful. On the 2 servers that were not successful I am unable to use the 'utils vmtools refresh' command because I get a message stating "No VMware Tools install currently exists on the system...restart the system..." but after multiple reboots VMware tools still do not reinstall. I have set the 'utils os secure permissive" but that has not helped. The tools have now been uninstalled and I can not find a method to reinstall without TAC. TAC could probably install from root but instead has only emailed and recommended that I install a mystery COP file but they have not provided information on where I can locate a COP file for 10.5 and I believe that is because there is not a COP file available. If you would still like to troubleshoot this issue please let me know.
For others looking to upgrade the VMware tools I recommend the approach of using the 'utils vmtools refresh' command from the cli.
There are few interoperability issues between 2960x and other vendors.
In this article we will go over the steps on how to debug these issues.
Check the phy id from “show controllers ethernet-controller phy” output.
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