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New Member

WS-C3750E-24TS-S

I have three switches that a giving me the same error and after changing the software am still getting it. See below

POST: Failed PortPhyLoopback Packet Test asic_index 0 port_hardware_index 14

Any idea what I can do to eliminate the issue.

Sent from Cisco Technical Support iPhone App

4 REPLIES
New Member

Re: WS-C3750E-24TS-S

Rest of the out put

Switch#show post

Stored system POST messages:

Switch 1

-


POST: CPU MIC register Tests : Begin

POST: CPU MIC register Tests : End, Status Passed

POST: MA BIST : Begin

POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin

POST: TCAM BIST : End, Status Passed

POST: SF ASIC BIST : Begin

POST: SF ASIC BIST : End, Status Passed

POST: Switch Fabric Memory Tests : Begin

POST: Switch Fabric Memory Tests : End, Status Passed

POST: CPU MIC interface Loopback Tests : Begin

POST: CPU MIC interface Loopback Tests : End, Status Passed

POST: PortASIC RingLoopback Tests : Begin

POST: PortASIC RingLoopback Tests : End, Status Passed

POST: Thermal, Fan Tests : Begin

POST: Thermal, Fan Tests : End, Status Passed

POST: PortASIC Port Loopback Tests : Begin

POST: Failed PortPhyLoopback Packet Test asic_index 0 port_hardware_index 14

POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin

POST: EMAC Loopback Tests : End, Status Passed

Switch#

Switch#

Switch#dir all

Directory of flash:/

2 -rwx 14522755 Mar 1 1993 00:16:34 +00:00 c3750e-universalk9-mz.122-55.SE.bin

3 -rwx 1937 Mar 1 1993 00:04:20 +00:00 private-config.text

4 -rwx 3096 Mar 1 1993 00:04:21 +00:00 multiple-fs

5 -rwx 1923 Mar 1 1993 00:04:20 +00:00 config.text

57409536 bytes total (42759168 bytes free)

Directory of system:/

2 -r-- 0 startup-config

508 -


1937 ifIndex-table

2 -


35 IOS-Self-Sig#3838.cer

524288 bytes total (517304 bytes free)

Switch#

Switch#

Switch#

Switch#

Switch#show ver

Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 12.2(55)SE, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2010 by Cisco Systems, Inc.

Compiled Sat 07-Aug-10 21:43 by prod_rel_team

Image text-base: 0x00003000, data-base: 0x02800000

ROM: Bootstrap program is C3750E boot loader

BOOTLDR: C3750E Boot Loader (C3750E-HBOOT-M) Version 12.2(44r)SE5, RELEASE SOFTWARE (fc3)

Switch uptime is 14 minutes

System returned to ROM by power-on

System image file is "flash:c3750e-universalk9-mz.122-55.SE.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

License Level: ipbase

License Type: Permanent

Next reload license Level: ipbase

cisco WS-C3750E-24TD (PowerPC405) processor (revision D0) with 262144K bytes of memory.

Processor board ID CAT1143R0F2

Last reset from power-on

1 Virtual Ethernet interface

1 FastEthernet interface

28 Gigabit Ethernet interfaces

2 Ten Gigabit Ethernet interfaces

The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address : 00:1E:13:A5:D1:00

Motherboard assembly number : 73-10313-11

Motherboard serial number : CAT1143551L

Model revision number : D0

Motherboard revision number : A0

Model number : WS-C3750E-24TD-S

Daughterboard assembly number : 800-28590-01

Daughterboard serial number : CAT1141556T

System serial number : CAT1143R0F2

Top Assembly Part Number : 800-27546-01

Top Assembly Revision Number : C0

Version ID : V01

CLEI Code Number : COM7J10ARA

Hardware Board Revision Number : 0x01

Switch Ports Model SW Version SW Image

-


-


-


-


-


  • 1 30 WS-C3750E-24TD 12.2(55)SE C3750E-UNIVERSALK9-M

Configuration register is 0xF

Switch#

Hall of Fame Super Gold

WS-C3750E-24TS-S

There's nothing you can do except contact Cisco and get the appliance RMA-ed.

New Member

Re: WS-C3750E-24TS-S

I thought this was a bug issue.

Sent from Cisco Technical Support iPhone App

Hall of Fame Super Gold

WS-C3750E-24TS-S

I thought this was a bug issue.

I do not believe this is the case.

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