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New Member

SFP Modules in Cisco 3850-12S

Problem with operating Cisco 3850-12S (CAT3K_CAA-UNIV ERSALK9-M), Version 03.03.05SE RELEASE SOFTWARE (fc1)) and 2 types of sfp modules:

1. AT-SPFX/15

2. OptiCin SFP-Plus-LR.LC.10

I entered this commands "service unsupported-transceiver", "no errdisable detect cause sfp-config-mismatch", "no errdisable detect cause gbic-invalid" as it is necessary. Below are logg messages

Jun 21 10:23:55.281: %PLATFORM_PM-6-MODULE_ERRDISABLE: The inserted SFP module with interface name Gi1/0/1 is not supported

Port   Name Status     Vlan      Duplex       Speed Type
Gi1/0/1        notconnect 1          auto          1000 unknown

What can I do if I need to use this SFP modules? Please help. We bought this expensive switch and I don't know how to solve problem yet

  • Cisco Cafe
16 REPLIES
Hall of Fame Super Gold

Wrong forum to post solutions

Wrong forum to post solutions about how to use non-Cisco optical modules.  

New Member

So where can I ask for help

So where can I ask for help or consultation about it? It's really urgent.

Hall of Fame Super Gold

So where can I ask for help

So where can I ask for help or consultation about it?

Google is your friend.

New Member

I've found one Cisco SFP. It

I've found one Cisco SFP. It's a GLC-LH-SMD. And it's not operate too. There is same logging event "The inserted SFP module with interface name Gi1/0/1 is not supported".

Hall of Fame Super Gold

Post the complete output to

Post the complete output to the following commands: 

1.  sh version; 

2.  sh log; 

3.  sh idprom interface G1/0/1

New Member

There is not logging event 

There is not logging event "The inserted SFP module with interface name Gi1/0/1 is not supported" now. But interface status is "down" nevertheless.

Hall of Fame Super Gold

Can you please post the

Can you please post the complete output to the following commands: 

1.  sh interface status err; 

2.  sh run int Gi1/0/1; and

3.  sh interface Gi1/0/1

New Member

Switch#sh inter statu err

in attachment

Hall of Fame Super Gold

I don't see anything wrong

What happens if the SFP is inserted into other ports (other than Gi 1/0/1)?

Is the SFP connected to anything?

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